Effective Date: 28 July 2026

At Arshikha, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.

Eligibility

Returns are accepted only for:

• Damaged products
• Defective products
• Incorrect items delivered

The product must be unused, unwashed, and returned with its original packaging and tags.

Return Request

Please contact us within 7 days of receiving your order to request a return or exchange.

Non-Returnable Items

The following items cannot be returned:

• Products that have been used or washed
• Items without original tags or packaging
• Products damaged due to customer misuse
• Clearance or sale items (unless damaged or incorrect)

Refunds

Once your returned product is received and inspected, eligible refunds will be processed to the original payment method within 5–7 business days.

Exchanges

If you receive a damaged, defective, or incorrect product, we will arrange a replacement subject to product availability.

Shipping

If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping cost. For other approved returns, the customer may be responsible for return shipping charges.

Contact

For return or refund assistance, please contact us.

Arshikha

Email: support@arshikha.in

Location: Kochi, Kerala, India